AI agents for customer operations
Bring together WhatsApp, Instagram, email, web, voice, and more. Eclectic responds, qualifies, books, and runs processes across your systems, understanding each customer to serve them the best way possible, continuously — handing control to your team when it matters.
Trusted by 200+ leading brands.
Real outcomes
Concrete stories from teams that respond faster, stay available around the clock, and free time for higher-value work.
From conversation to outcome
Eclectic connects messages with the context, tools, and people needed to resolve every request.
WhatsApp, Instagram, email, web, and more reach one shared inbox with every contact's full history.
The agent understands what each person needs, consults your knowledge, and maintains your business voice.
Book meetings, check orders, collect documents, and update your systems without leaving the conversation.
When a person is needed, your team receives the conversation, data, and next step already prepared.
One inbox, every piece of context
Every conversation brings together messages, contact data, the assigned agent, and available actions. No reconstructing context across tools.
WhatsApp
Instagram
Facebook
TikTok
Email
Web
SMSCalls
Agents that take action
Define how each agent should operate and connect it to the tools your team already uses.
They use documents, instructions, and context to answer accurately while maintaining your voice.
They retrieve information, book meetings, save data, and trigger processes through integrations and APIs.
They alert, route, or hand control to a person with all the necessary context prepared.
Admissions agent
New conversation · WhatsApp
Action executed
Meeting created · Thursday 4:15 PM
Connected context
CRM + Calendar
Handoff
Admissions team
Industry experience
The same platform adapts to the processes, data, and decisions that define each operation.
Your stack, connected
Connect conversations, data, and actions with your CRM, ecommerce platform, calendars, and internal systems.
HubSpot
Salesforce
Microsoft
Shopify
Jumpseller
WooCommerce
Google Calendar
Outlook
ERP
Medical bookings
CRMOpen platform
The API lets your systems communicate with Eclectic. MCP lets your team query Eclectic information from Claude using natural language.
For products and systems
Connect conversations, contacts, agents, and events with your product, CRM, or internal processes through a REST API and webhooks.
POST /api/message/send
POST /api/agents
GET /api/contact/{uuid}
event: message.created
For teams and assistants
Connect Eclectic MCP and ask for reports and analysis of your conversations, contacts, and operational context — in natural language, from your AI assistant.
Claude
“Give me a report on all of this week's conversations”
Guided implementation
Let's talk about your operation and design the first AI agent for your team.
Agent ready to operate
Configure knowledge, channels, and actions with support from the Eclectic team.
