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E-commerce & Retail

Sell more across all your channels

Eclectic unifies WhatsApp, Instagram, Facebook, and your online store into one inbox. Automate support, recover abandoned carts, and turn inquiries into sales — without growing your team.

Meta Business Partner

Trusted by

The QualisCentraleMore AmorSport Nutri ShopBiobrandsand more...

Respond instantly

Don't lose sales by responding late. AI handles product, pricing, and availability inquiries in seconds.

84%

faster responses

Recover abandoned carts

Automatic WhatsApp and Instagram messages that bring customers back before they go to competitors.

40%

more WhatsApp conversions

AI-assisted selling

Product recommendations, post-purchase follow-ups, and automatic upselling in every conversation.

60%

more repeat purchases

Capture

Capture leads from every channel

Centralize inquiries from WhatsApp, Instagram, Facebook, TikTok, and your website into one team inbox. Never lose a potential customer.

  • Unified inbox for all sales channels
  • Automatic segmentation by product interest or location
  • In-store QR codes for WhatsApp retargeting
Conversion

Turn inquiries into sales

AI agents that answer product questions, share catalogs, qualify buyers, and close sales — automatically.

  • AI that knows your catalog and recommends products
  • Automatic abandoned cart recovery
  • Integration with Shopify, WooCommerce, and payment gateways
Retention

Turn buyers into repeat customers

Post-purchase follow-ups, personalized promotions, and automated loyalty programs to maximize each customer's lifetime value.

  • Post-purchase follow-ups and satisfaction surveys
  • Segmented repurchase and upselling campaigns
  • VIP customer identification for personalized experiences

Your store on every channel where your customers are

WhatsApp, Instagram, Facebook, TikTok, and your website — your customers shop wherever it's most convenient. You manage everything from one place.

WhatsApp
WhatsApp
Instagram
Instagram
Facebook
Facebook
TikTok
TikTok
Email
Email
Web Widget
Web Widget
Eclectic unified inbox

E-commerce use cases

Product inquiries

AI answers about availability, sizes, prices, and variants in seconds, with always up-to-date catalog information.

Abandoned carts

Automatic WhatsApp messages reminding customers what they left in their cart, with a direct link to complete the purchase.

Order tracking

Automatic shipping status notifications, from order confirmation to doorstep delivery.

Personalized recommendations

AI suggests complementary products based on purchase history and customer preferences.

Promotions & launches

Segmented mass campaigns by purchase behavior, with personalized offers that drive conversions.

Post-sale support

Handle returns, exchanges, and complaints automatically, keeping customer satisfaction high without burdening your team.

E-commerce & Retail

Multiply your store's sales starting today

Automate customer support and sell more on every channel. Start free and scale at your own pace.